MEDICAL CENTRE MANAGEMENT SYSTEM

Connect patient care
and daily operations.

Manage reception, clinical records, follow-ups, laboratory work, pharmacy and billing in connected workspaces.

All standard features included. Access is controlled by staff roles and facility settings.
PATIENTS
OPERATIONS
MCMS patient worklist
Patient worklist
Patients · Clinical care · Billing · Pharmacy · Laboratory · Reporting · Patients · Clinical care · Billing · Pharmacy · Laboratory · Reporting ·
See how MCMS works
BUILT FORPrivate practicesMedical centres24-hour clinicsSpecialist practicesDiagnostic centres
THE PRODUCT / 01

Replace fragmented processes
with coordinated care.

MCMS connects the work that begins at reception and continues through triage, consultation, investigations, treatment, dispensing, billing and follow-up. Your team works with the same up-to-date patient and operational information.

Manage
01
MCMS patient worklist
Patient worklist
Daily medical-centre operations

Know what is happening across your facility.

Use role-specific worklists to find assigned patients, unassigned arrivals and earlier encounters that still need attention.

Treat
02
MCMS results awaiting review
Results awaiting review
Result ownership and review

Track results from request to review.

Track pending laboratory results with a responsible clinician and due date. Record external reports, clinical review and patient contact as separate steps.

Connect
03
MCMS follow-up ownership and booking
Follow-up ownership and booking
Follow-up coordination

Keep follow-ups owned and visible.

Assign follow-up owners, book linked appointments and record outcomes so continuing care remains visible after a visit ends.

Control
04
MCMS outstanding payments
Outstanding payments
Revenue and resources

Follow outstanding payments after care.

Keep unpaid invoices visible after visit completion, open the linked invoice and record payments through the billing workflow.

BENEFITS / 05

Spend less time chasing information.
Spend more time serving patients.

MCMS helps healthcare teams reduce duplicated work, improve visibility and manage the clinical and financial sides of the organisation together.

01

Coordinate patient flow

View appointments, check-in, triage and consultation stages from one patient-flow workspace.

02

Keep records together

Open the patient’s clinical story, documents, diagnoses and previous encounters from one record.

03

Keep follow-ups visible

Track appointments, referrals, investigations and continuing care for the appropriate team members.

04

Capture billable work

Add consultations, investigations, medicines and procedures to the patient billing workflow.

05

Track stock activity

Follow batches, dispensing, transfers, expiries and reorder levels across pharmacy and inventory.

06

Own pending results

Assign a responsible clinician and due date; record report receipt, clinical review and patient contact separately.

FEATURES / 06

Connected tools for
care and operations.

Give each department practical tools for its daily work while maintaining one patient record, controlled access and a clear management view.

01

Continuing care

  • Outstanding work after visit completion
  • Follow-up owners, booking and outcomes
  • External laboratory reports and review
  • External medication supply tracking
02

Patient care

  • Registration and patient records
  • Visits, triage and encounters
  • Doctor and nursing notes
  • Vitals, diagnoses and secure files
03

Daily operations

  • Appointments and patient queues
  • Referrals and follow-ups
  • Staff roles and permissions
  • Recorded patient contact
04

Finance

  • Invoices, receipts and payments
  • Revenue and ageing reports
05

Management

  • Operational analytics
  • Audit trails and oversight
  • Subscription and storage controls

Role-based access

Roles and permissions control access to records and workflows.

Audit history

Important actions can be traced to the responsible user to support oversight and accountability.

Backup and recovery controls

Backup and recovery tooling is available. Scheduling, storage and restore procedures depend on the hosting configuration.

Structured data exports

Authorised administrators can request structured exports of facility records when required.

IMPLEMENTATION / 07

Software is only useful
when your team can run it.

Discuss the scope for your facility before rollout. Data migration, staff training, integrations and implementation support should be confirmed in your agreement.

01

Understand your facility

We review your patient journey, departments, existing records and reporting requirements.

02

Configure MCMS

Choose the available modules, roles, clinical forms and tariffs needed for your agreed workflow.

03

Migrate and train

Agree which records can be imported and which staff training is required before scheduling migration.

04

Go live

Confirm access, workflows and the agreed support arrangements before starting daily use.

05

Improve

Assess additional modules and integration requirements as your organisation grows.

FAQ / 09

Questions healthcare teams
ask before getting started.

Tell us how your facility currently works and what you need to improve.

Which plan should we choose?

Choose a plan based on your active staff accounts and file-storage needs. The pricing cards show each plan’s capacity. Standard software features are shared across plans; staff permissions and facility settings control access.

Can patients book appointments online?

Yes. Once your clinic enables public booking and publishes its schedule, patients can use your organisation’s booking link to request an available time. Requests await clinic approval.

Can MCMS send appointment messages?

MCMS supports WhatsApp and SMS appointment messages. Sending requires activation, patient consent and provider or template approval where applicable. Messaging charges are confirmed separately.

Who can access our patient records?

Each organisation has a separate clinical database. Staff access is controlled by assigned roles and permissions, so team members can be given access appropriate to their responsibilities. Platform administration is managed separately.

Does MCMS require internet access?

An internet connection is required for normal use, including signing in, accessing current shared records, online bookings and sending messages. Limited offline functions are not a replacement for a reliable connection.

How are backups handled?

We’ll explain how your clinic’s data will be backed up and recovered as part of getting you set up, so you know what to expect before you start using MCMS.

Can we export our records if we leave?

Authorised administrators can request structured exports of organisation records. Discuss the required data, file formats and any migration assistance before moving to another system.

Can you migrate our existing records?

Yes. We can assess your records and provide a migration plan based on their volume and format.

Is training included?

Training availability, scope and fees are confirmed in your implementation agreement.

Can I add more users?

Yes. Your plan covers a number of active staff accounts. Disabled workspace accounts do not use a seat. Contact us to arrange a larger allowance as your team grows.

MANAGE CARE WITH CLARITY

See MCMS working
for your facility.

Book a demonstration built around your patient flow, departments and management needs.

See how implementation works